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eGames: Products & Services

eGames is a website that offers downloadable games. They offer a wide variety of games in categories such as action, arcade, mahjong, puzzles, card games, board games, brain training games, puzzles, hidden object games, match 3 games, adventure, time management, kid games, strategy games, word games and more. They offer free one hour trials of these games and they also offer the customer the choice to purchase the full game.

eGames: Company Background

eGames is owned by Big Fish Games, Inc. They were founded in 1992. Their headquarters is located in Langhorne, PA. The president of the company is Gerald W. Klein. They offer play now games, which gives the gamer an hour of free play, or they offer the gamer the option of purchasing the full game.

eGames: Customer Feedback & Reviews

Unfortunately, at this time, eGames does not have any customer reviews available online. They do not have and consumer reports at this time. They do not have any testimonials available on the website at this time. They do not have any customer comments on any social media pages at this time.

eGames: Business Credibility & Trustworthiness

eGames is not a Better Business Bureau accredited company at this time. On the BBB rating scale of A+ to F, the BBB has given eGames a rating of D-. They have had one complaint in the past 3 years and one complaint in the past 12 months. This complaint is closed. This complaint was regarding a problem with the product or services.

eGames: Website Popularity & Google Ranking

Alexa traffic ranker shows eGames ranks 37,070 globally and 9,262 in the United States. They have a reputation of 274 sites linking in. They have about a 53% bounce rate, or one page view. The most frequent users of this site are people between the ages of 55-64 who have some college education. They tend to browse this site from work.

Google PageRank gives eGames a rating of 4 out of a possible 10 points.

eGames: Social Media Presence

eGames has a Twitter with 462 followers. They have not updated this site since January of 2012. eGames does not offer a Facebook page at this time. They currently do not offer any other social media pages at this time. They do not have a newsletter, and they also do not have a blog at this time.

eGames: Website Security & Safety

eGames collects personal information when a customer signs up with Big Fish Games. They collect this information for business purposes. Please see the privacy policy for more information. They state, "You are solely responsible for all activity on any and all of your Big Fish account(s) and for the security of your computer system. You should not reveal your username or password to any other person. Big Fish will not ask you to reveal your password.".

Google Safe Browser does not currently list this site as suspicious. They are not hosted by any malicious software at this time, and they currently have no known viruses associated with this site.

eGames: Pricing & Packages

eGames offers free game trials. However, if the customer wants to purchase the full game, they must pay. When comparing eGamew with other companies that sell the same kinds of games, I found that eGames prices were about average. Some companies sell their games for more than eGames, some sell their games for less than eGames and some sell their games for about the same price.

eGames: Shipping Rates & Policies

No shipping policy.

eGames: Payment Methods Accepted

eGames accepts payments via credit card (Visa, MasterCard, American Express, Discover, JCB, Diners Club, and Switch/Maestro), European Direct Debit, PayPal and ClickandBuy. They do not accept checks or money orders. They do not accept any other payment methods at this time. All games must be paid in full at the time of purchase.

eGames: Returns, Refunds & Exchange Policy

All payments to eGames (Big Fish Games, Inc) are non refundable. eGames (Big Fish Games, Inc) states, "You may cancel your Program membership online at any time. However, if you do so, Big Fish Games will not refund any Membership Fees that have been validly charged, debited or otherwise billed to your account as of the date of such termination.". Please see the terms of use for more information.

eGames: Product images & screenshots
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